Fake Axis Bank messages: how to tell

Scammers copy Axis Bank's name in SMS, WhatsApp messages, calls and links. Compare anything you receive with the official details below.

Official web addresses

axisbank.com
axis.bank.in
axisdirect.in

A link that uses "Axis Bank" but ends in a different address is a warning sign. Type the address yourself instead of tapping.

Known SMS sender names

XX-AXISBK, XX-AXISMR

Real messages come from short sender names like these, not from an ordinary 10-digit mobile number. This list may be incomplete; check Axis Bank's own website.

Warning signs

Asks for OTP, PIN, CVV or password — Axis Bank never asks for these.
Threatens account block, KYC expiry or a fine "today".
Sends a link or an .apk app file to install.
Offers reward points, a refund or a prize you didn't expect.

Lost money or shared details?

Call Axis Bank's official helpline from its website, then call 1930 within the first hour.

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